Child Care | Nanny | in Courchevel, Meribel, La Tania, Le Praz | SnowBugs Nannies

11/6/14

10 questions to ask before booking a Nanny this winter




At SnowBugs Private Nannies we understand that deciding to book a private nanny is a decision that won’t be taken lightly, so one of the many roles we have is to put your mind at rest. You need to know you can trust the Nanny we have chosen to care for your little ones for the week. It’s vital to know we are responsible, acting safely on the mountain and all the while having a fun time – you’re on holiday after all! But how do we do it? And how do you know we are the right choice to make?

Let me explain by suggesting and answering the top 10 questions that need to be asked before you make that all important decision…


    “What level of experience will our Nanny have?”
A pretty obvious question I know, but a very important one. Now of course not every Nanny comes with a degree in child care, 20 years’ experience and a fountain of knowledge after raising her own children… But we want to get as close as possible. Why shouldn’t you expect Mary Poppins to turn up? After all, we do specialise in child care, so I don’t think it’s too much to ask….

SnowBugs answer = We can tell you all about each Nanny personally…

We have Nannies with varying levels of experience. Just a few examples of our 2014/2015 winter SnowBugs Nannies are one being an experienced midwife and health care visitor, one who has worked the past 5 years as both a live-in and holiday / seasonal Nanny and one who is the manager of her family-run Pre-School back in the UK.

You’ll get to know all about your Nanny before you arrive (see question #2) and you can check out the Nannies on our website 



    “When can we meet our Nanny?”
Some kids aren’t phased at all with new people. Some children are totally freaked out. And parents want to know exactly who will be looking after their precious little ones before heading out for the day… Will your Nanny be around to meet up before care starts? Will you get a chance to see what they are like before leaving your children with them for the day?

SnowBugs answer = When you’re all together as a family…

We understand how important it is for you and your child to feel safe and a familiar face is one way to make sure the first day is stress free. SnowBugs promises to let you know exactly which Nanny will be with you for the week before you even arrive. Pictures, profiles and information on your SnowBugs Nanny will be sent to all parents and we welcome questions with open arms – whether it’s you asking how long I have known the Nanny or your kiddo asking if their Nanny will also be into Peppa Pig and playing at the park!

Plus, we promise to arrive at your chalet earlier on day one so everyone can meet and chat before the day starts. Your child trusts you infinitely and if you’re happy, they are. And if they are we are. And if you are, we are. And if… Well, you get it…



    “How do you know you can trust this Nanny to care for my child?”
So they’ve got experience and you know the basics. Even still you will be making a huge decision based purely on a representative’s information from the company offering the Nanny services. What has been done to ensure the Nannies are in fact suitable and trustworthy?

SnowBugs answer = We check and check again with all Nannies joining our team…

Every single Nanny working with SnowBugs has to provide proof of Paediatric First-Aid Training with their certificate, a completely clear DBS or the equivalent police check and a minimum of 2 references. Every Nanny has training to ensure they are 100% clued up on every situation. As we are in such a unique environment I need to make sure everyone is the best and nothing less.

I don’t look for Nannies that just want to come and party all season too. Of course, it’s what most seasonaires come out here to do, but as we’re dealing in such sensitive and caring work where eyes must be on the ball the entire time, I look for people who are serious and professional about their career as a Nanny. As I live in the 3 Valleys full-time I have the added advantage of being recommended brilliant Nannies and sometimes even know them on a personal basis, spending time together throughout the summer and on previous seasons.




    “What activities will our Nanny do with my child or baby?” 
For most we are the children’s holiday. It’s a huge responsibility – knowing that in years to come they’ll look back on that week and the Nanny will be a massive part of that memory. Or should be… Yes there is ski school which is going to be brilliant fun for your little skiers and boarders but what about afterwards? Is that it? Time to go back to the crèche or chalet and sit tight waiting for Mum or Dad?

SnowBugs answer = We aim to deliver tired children at the end of every day…

We’re in the mountains!! There is snow, woods, parks, play-areas, hot chocolate dates and bum boarding, amongst many, to be getting on with! There isn’t time to be lazing at home in our eyes. Free bus connections throughout the Courchevel and Meribel Valleys mean we can go off exploring and have lots of fun in the fresh air. You booked a holiday in the mountains and we’ll make sure that’s what your child gets!

Now sometimes it is a particularly freezing day and a little someone has very, extremely, reallllly tired legs. So what do we do on the times we are going to be in the chalet? Well, each SnowBugs Nanny comes equipped with a rucksack of toys, arts and crafts, books and games to keep every age satisfied. One thing we promise NOT to do is plonk them in front of the TV with a DVD or let them loose on the iPad; unless you have requested this of course!

Check out our Meribel and Courchevel resort pages for some information on what goes on locally!



    “What is your availability like?”
Especially important for half term weeks! What happens when you’re trying to speak to a chalet company and work that around the child care whilst waiting for ski school to call back and your transfer company to confirm airport times?! Do you book in just in case the space goes? Have they even got space on the dates you require?

SnowBugs answer = We’ll let you know every step of the way…

We usually let everyone know when weeks are getting busy to give you a heads up before we’re full, especially the known hectic weeks. Also, as we’re growing rapidly we have expanded once again to allow for even fuller diaries this winter. If you’re not ready to book at that exact moment as you need to speak with other members of the group or your other half, we get that! We’ll give you the option to go ‘on hold’ for a few days and contact you straight away if the week is getting busy. When you’re tied-up we’ll give you a chance to get in touch as we know you can’t drop everything as soon as SnowBugs calls… We want to help you, not pressure you into making one of the biggest decisions of the holiday.

Even with all this half term weeks can get booked a whole year in advance. So we have a waiting list where we note down what you’re requirements are (or might be) for the following year and then get in touch before we open the diaries to give you first choice.

Send us an enquiry form to take the first step in securing your SnowBugs Nanny.



    “What will happen if my child is upset or distressed in your care?”
A skiing holiday in the snow might just be the first time you’ve used a Private Nanny Service. Perhaps you’ve got a toddler who is at the peak of separation anxiety. You could be travelling with a family whose children are used to care whilst yours isn’t and doesn’t feel as excited as them...

SnowBugs answer = Cuddles, distractions and calm

First off we will ask you to complete an information form on each of the children we will have in our care. This way we can get a heads up if you know your little one is likely to feel out of their comfort zone and we can make an action plan. Also, we promise to arrive at your chalet earlier on the first day so they can see we’re friends with Mum and Dad and we are safe. Everyone can play together and we’ll introduce ourselves as a new friend for the week getting started with play time straight away! But sometimes in a time of distress all it takes is a snow plough or digger to drive past the chalet window and it’s far too exciting to ignore and all is forgotten. Handily there are a lot of these hanging round the mountains!

Have a look at our family holiday tips page to see how to start your holiday right.



    “What do you do if there is an accident or an emergency?”
As a parent you know how quickly accidents can happen and they’re bad enough when you’re in the comfort of your own home, let alone whilst you’re skiing over in the next valley and it could take a while to get back. You need to feel safe in the knowledge that your Nanny can handle the situation with the right skills and action needed to care for the most special thing in your life.

SnowBugs answer = Apply our skills

All of our Nannies are trained in Paediatric First-Aid so will know exactly what to do in any emergency situation. We’ll have extensive first-aid kits (complete with Moshi Monster plasters) with us at all times too but if there is a serious accident we will apply our first-aid skills immediately and contact the emergency services. Now not all of our Nannies are French but all SnowBugs Nannies will be taught the vocabulary needed in an emergency so no time is wasted with a language barrier. And not to forget the kind and caring nature of our Nannies who will make your little one feel comfortable and safe after the shock of an accident, no matter how big or small.



    “How flexible are you?”
It’s a beautiful day with clear skies and there has been a fresh layer of snow over-night… Today is going to be epic! But you’ve only booked your child care until 2pm...

You just don’t want today to end and that Apres bar looks enticing…. Nope, your Nanny is only staying until 4pm today…

AAAHHHH!!!

SnowBugs answer = Completely

To us it’s obvious that you may not know exactly what times you need every day 5 months before you arrive. Or maybe you know exactly what works for you. Either way we can cater to what you need. We’ll ask for a rough guideline or at least a number of hours to book with us and when you have an idea of the plan just let us know. If you decide that you want an extra couple of hours today but tomorrow it’s time for a lie in we can jiggle things in the diary so you can relax.



    “Will the Nanny be dedicated to our family for our holiday?”
For the most of it your Nanny will be a huge part of your child’s holiday and it is important that they have a fantastic time and an amazing experience in the mountains. But how much is your child a part of your Nannies week?

SnowBugs answer = We’re all yours

We are your very own Private Nanny Service which means when your Nanny is booked to be with your family, that’s where she will be and with no one else. You and your child and their brothers, sisters, cousins and friends can rest assured that we will give you all our full and undivided attention.

But as I’ve mentioned, we are very flexible so that’s not how it has to be… Sometimes we have two little ones on their own that might like to make a friend that week and everyone wants the same time… We could offer our Nanny Share option during this time where one Nanny looks after yours and another families children and they have fun filled days all together as new BFFs! And that doesn’t mean any crèche style care – just an extra friend to come and play for the day :) 



    “Why should I choose SnowBugs Private Nannies over other companies?”
What else do we offer, or not, that sets us apart?

SnowBugs answer =

    We won’t charge more for peak weeks
    You don’t need to book daytime care to have babysitting
    Benefit from our full time booking discount to save a minimum of £60*
    We don’t use a large, impersonal crèche
    Nannies are all mature, experienced and professional
    This will be our 6th year in the mountains and we’re only getting bigger!!

Have you got another question suggestion for parents booking their child care? Tell us in the comment box below!

Or is there something else you wanted to know? Why not visit our FAQ page?

Or perhaps you want to ask a specific question? Email me directly at info@snowbugs.co.uk OR complete our enquiry form.




xx



*When booking in more than one child for care. Normally every child after the first is charged at £1.50 per hour extra. When booking 40 hours + a second child can come and play for free!!




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